Hardware Refresh Manager

Job description

The Hardware Refresh Manager leads the lifecycle planning and execution of hardware refresh activities across end-user devices, servers, and network equipment in a federal IT environment. The role oversees large-scale deployment, decommissioning, and secure disposal of IT assets to keep the environment secure, supportable, and aligned with enterprise standards. This position works closely with logistics, procurement, and operations teams to coordinate refresh schedules, manage vendor credits, and minimize disruption to mission-critical operations. Key Responsibilities: - Design and maintain a multi-year hardware refresh strategy and roadmap, defining replacement cycles, prioritization criteria, and enterprise hardware standards. - Assess hardware health, performance, and support status to identify end-of-life and end-of-support risks and translate them into actionable refresh plans. - Plan and manage large-scale refresh projects, including demand forecasting, procurement coordination, warehouse staging, imaging, deployment, and rollback strategies. - Establish and enforce refresh policies and procedures for laptops, mobile devices, and network equipment to ensure consistency, secur...