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Front Office Specialist I

Texas Children's Hospital · Houston, Texas, US

We are searching for a Front Office Specialist I for the Texas Children's Pediatric Clinic- Gulfgate — someone who works well in a fast-paced setting.

Job description

We are searching for a Front Office Specialist I for the Texas Children's Pediatric Clinic- Gulfgate — someone who works well in a fast-paced setting. In this position, you will coordinate and perform the scheduling of patients, receive and greet visitors, answer and handle incoming calls, coordinate the referral process, enter accurate billing information into the system and transmit accurate claims. Think you’ve got what it takes? Job Duties & Responsibilities: As part of our commitment to maintaining a safe and healthy workplace, all successful candidates will be required to undergo respiratory fit testing in compliance with occupational health and safety standards. - Greet patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles - Assist patients with check in/check out - Answer telephone within three (3) rings and directs calls per practice protocol - Document complete and error free messages in telephone encounter and routes to appropriate area per practice protocol - Enter hospital charges into electronic billing system with 100% accuracy and within timelines established by practice protocol - Assess patient’s eligibility for referral by...