Learning & Development Intern

Job description

The Learning & Development Intern supports the design, development, and delivery of training programs that help franchisees, corporate store associates, and corporate team members build the knowledge and skills needed to succeed. This internship provides hands-on experience in instructional design, training coordination, and learning systems while contributing to key Learning & Development initiatives. Working alongside the Learning & Development team, the intern will gain exposure to training program creation, learning technologies, and adult learning practices that support organizational growth and performance. What You'll Do: - Assist in developing and updating training materials, including eLearning modules, job aids, presentations, and facilitator guides. - Support the creation of training content across multiple formats, including instructor-led training (ILT), webinars, and blended learning experiences. - Apply basic instructional design and adult learning principles to assigned projects. - Conduct research and gather content from subject matter experts to support training development. - Assist with scheduling, logistics, and preparation for virtual and in-person training se...