Director of AI Data Solutions

Job description

About Us Pearl is AI for professional services at global scale—combining advanced AI with verified human expertise to deliver help that’s accurate, accountable, and fast. Since 2003, our network has connected millions of customers with licensed professionals across 196 countries, making real expertise available anytime, anywhere. Our Values: - Data driven: Data decides, not egos - Courageous: We take risks and challenge the status quo - Innovative: We're constantly learning, creating, and adapting - Lean: We focus on customers, using lean testing to learn how to serve them best - Humble: Past success is not a guarantee of future success THE OPPORTUNITY: Pearl (the parent company of JustAnswer) is building a category-defining enterprise business at the intersection of AI and professional human expertise. One of our most important bets is AI Human Data Services: Expert data products that accelerate frontier model development - data that goes beyond generic labeling and commodity reinforcement learning through human feedback (RLHF) into high-signal, professional-grade work that materially improves model behavior. AI labs are moving from models that “know things” to models that “do thi...