Patient Service Representative I Hospital

Job description

Department: 10426 Atrium Health Behavioral Health: Charlotte - Registration Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: This is a 100% in person role, Monday - Friday 9:00 - 5:30 pm. Pay Range: $19.80 - $29.70 Essential Functions: - Exemplify caring and compassionate customer service to create an excellent patient experience - Provide exemplary interpersonal skills and ability to interact with patients and families in a wide variety of sensitive situations - Demonstrates critical thinking skills and decisive judgment in an often-hectic environment and possess the ability to work cohesively on a team and independently with minimal supervision - Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience - Encourages patient utilization of front-end technology during the registration process - Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter Assists...