CRM Manager

Job description

What’s in it for you? Joining the Hakim Group means becoming part of a close-knit family of independent optical practices across the UK and Ireland, where empowerment, innovation, and unwavering support create a truly fulfilling career. You will also receive: WHAT’S IN IT FOR YOU? Join a new CRM team at the heart of Hakim Group’s growth, with the opportunity to directly impact customer journeys, especially through our innovative recall programme. In return, we offer: Most importantly, you’ll be part of a supportive and growing team where accuracy, care, and collaboration are at the core of everything we do. - Competitive salary based on experience and impact. - Access to employee health plans and a financial flexibility fund. - Exclusive offers and benefits via our rewards portal. - A vibrant calendar of team events and celebrations. About the Role: Hakim Group is growing fast and thinking smarter. We’re looking for a CRM Manager to help shape the future of lifecycle marketing across our group. You’ll lead the delivery and optimisation of customer journeys across key segments focusing on enhancing our recall programme. This role oversees a team and drives CRM transformation by deve...