Medical Office Receptionist

Job description

Hourly Pay Range: $18.38 - $26.65 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors. Position Highlights: Position: Medical Office Receptionist Location: Buffalo Grove, IL: Full Time: 40 hours/week: Hours: Monday – Friday 8:30 AM - 5:00 PM CST. Rotating Saturdays. What you will do: Reporting to the Site Supervisor, provides office support including reception, scheduling, and patient assistance related duties at designated points of service to insure a high-quality level of patient service and satisfaction. Greets incoming patients and visitors at various points of service within the facility providing congenial and hospitable customer service. Refers patients and visitors to appropriate department or resource. Notifies appropriate resource of patients and visitors arrival in a timely manner. Assures patient demographics and eligibility are correct. Receives and forwards telephone calls and takes and relays messages per protocol. Registers new patients and schedules appointments for providers and services. Reschedules appointments and follows up on cancelled and missed appointments. Collects co pays and balances and m...