SDS RX Lead Dispatcher

Job description

An exciting opportunity awaits you at SDS Rx, Powered by DHL! We are a leading nationwide courier company, specializing in the transport of nuclear medicine. Our Mission is to enhance the quality of patient care, one delivery at a time. No matter the circumstance, you can count on us to deliver! Right patient, right place, right time. The core responsibilities of this role include: monitoring and dispatching in a time-efficient and cost-effective manner and transmitting any concerns or issues to the Customer Service Manager. Position : Lead Dispatcher: Shift: Sunday - Thursday, 9:00pm – 5:00am Pay: Base 50,000/yr. The ideal candidate will also possess the following skills and/or experience: - 2+ years of Customer Service Experience. - Excellent knowledge of management methods and techniques. - Ensure that dispatching is completed with emphasis on cost effectiveness and time efficient manner. - Maintain current knowledge of routes and locations to assure timely service and accurate information. - Address problems and requests by transmitting information or providing solutions. - Interact and communicate with staff in a professional manner. - Utilize critical thinking skills. - Utili...