Desktop and System Support Technician, Junior

Job description

Desktop and System Support Technician, Junior The Desktop and System Support Technician, Junior position will be responsible for maintaining the integrity of the operating system server environment and installing system software upgrades including planning and scheduling, testing and coordination. Primarily accountable for performing workstation and server administration set up while coordinating disk space planning and management. In addition, maintain growth statistics, space forecasts, tape libraries, software and hardware inventories. Perform data backups and recoveries and maintain tape libraries, and software and hardware inventories. Powering Vehicles, Motion, Work, and Lives since 1966. Performance Expectations: - Complete assignments from the Service Desk efficiently and effectively within assigned priority to meet SLA. - Troubleshoot and solve office desktop problems. - Act as the “face of IT” at designated facility and route issues. - Prepare regular and special reports and analyze within prescribed guidelines. - Contact customers, suppliers, or organization employees outside the immediate work area to exchange information. - Inform Corporate IT management of any issues...