Multi task Reception Team Member (Evening & Nights)
Accor · London, England, GB
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than...
Job description
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo. Join us Ibis London Stratford: Job Description: First impressions are everything! As a Receptionist, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. Overview of duties: Perform end-of-day accounting procedures, including balancing daily transactions and preparing overnight reports when doing night shifts. - Welcomes guests and takes care of them from their arrival through to departure - Contributes to guests' permanent satisfaction by providing high quality services throughout their stay - Helps encourage customer loyalty by building friendly, personalized relationships - Anticipates guests' needs and takes them into consideration - Completes all tasks linked to the guest's...