Director, Service Strategy

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary: Director, Service Strategy Overview: Mastercard powers economies and empowers people in 200+ countries and territories worldwide. The Real-Time Payments (RTP) International team at Mastercard is at the forefront of transforming global payments infrastructure. As real-time payment systems become increasingly vital to economies and financial ecosystems, Mastercard is delivering scalable, resilient, and secure solutions for domestic and cross-border transactions. Overview of the role: Director, Service Management Strategy will play a pivotal role in shaping the strategy to enable service resilience, technology transformation, and client-focused service operations acro...