General Investment Operations Analyst - Digital Assets

Job description

Job Description: Execution Services Operations Analyst Working Hours: 6:00am – 2:30pm / 7:30am – 4pm (Shift rotation for every 4th weekend work) The Purpose of Your Role: Fidelity Digital Assets® is an exciting business unit that is focused on bringing emerging concepts to life in the digital asset arena and delivering those solutions to Fidelity clients and prospects. The Execution Services Operations team is responsible for identifying and resolving trade breaks, proactively monitoring order flow, identifying, and escalating trade discrepancies, resolving trading and exchange-related disputes, and providing key external client support. To be effective, you will work closely with Custody Operations, Technology Support, Relationship Managers and Client Service Managers to ensure understanding of client trading and operational needs as well and drive overall satisfaction. With your knowledge and commitment, you will become a collaborative and resourceful member of the Fidelity Digital Assets® team, sharing best practices and driving successful results. The Expertise We’re Looking For: Bachelor's Degree preferred. 2+ years of trade & post trade execution support & knowledge of tradin...