Director, Hot Foods

Job description

Position Summary The Director of Foodservice is responsible for driving sales, margin, and guest satisfaction across assigned foodservice categories through a customer-led, data-driven strategy. This role owns category strategy, assortment, pricing, promotions, supplier partnerships, and in-store execution in close partnership with U.S. Business Units and cross-functional teams. The Director manages category P&L performance, ensures food safety and quality standards, and accelerates innovation and continuous improvement by building scalable tools, processes, and reporting that enable consistent execution across U.S. markets. As a people and process leader with direct reports, the Director develops talent, sets clear expectations, and drives efficient, standardized ways of working that create value for the company. Also, any additional duties as assigned. Key Responsibilities: People & Process Leadership: - Lead, coach, and develop direct reports; build a high-performing team through clear goals, feedback, and accountability - Act as a process leader by identifying opportunities, standardizing ways of working, and improving tools and routines to create value and efficiency Category...