Junior Business Operations Specialist

Job description

Job Description Summary This is fix term position 24 month for maternity leave coverage. As a Junior Business Operations Specialist, you will manage different stages of our installed base lifecycle from addition to end of life. You will do this by entering customer quotations/contracts in the Service ERP, ensuring timely and accurate billing of customers for contract and non-contract services and managing various communications with customers. Job Description: Roles& Responsibilities: · Responsible for GEHC customer service contract and warranty loading into all applicable Service ERPs including additions, deletions, and modifications to existing contracts. · Responsible for timely and accurate billing of customers for contract and non-contract services. · Responsible to install base data entry, installed base creation, deletion or modification and provide data quality for assigned area. · Maintain Install database accuracy by supporting field team and external customers via phone and email. · Work closely with field service sales and service, service marketing, and commercial solutions to resolve technical and process-related issues. · Give support to finance and cash collection t...