Partner Success Specialist

Job description

Benefits: Job Description We are seeking an experienced and highly organized Partner Success Specialist with a passion for delivering exceptional service. This role will serve as the primary point of contact for designated partners, ensuring patients are scheduled accurately, efficiently, and in alignment with established service agreements. This role will be responsible for creating a welcoming and positive onboarding experience for both patients and referral partners. The ideal candidate is a proactive professional with the emotional intelligence to navigate sensitive patient needs with empathy, combined with the professional polish required to interface with valued partners. This individual will thrive in a fast-paced healthcare environment, demonstrate strong attention to detail, and take ownership of ensuring that each individual they interact with has a great experience. - 401(k) matching - Dental insurance - Health insurance - Paid time off Key Responsibilities: - Serves as the dedicated point of contact for high-priority referral sources. - Answers inbound calls and manages referral communications with professionalism and urgency. - Schedules appointments with the appropria...