Sales Advisor

Job description

JOB PURPOSE: Offer Samsonite customers exceptional service by projecting a positive image of the Company at all times, in order to maximise sales. Assist in the maintenance of a tidy and well-presented store, maintaining high standards in all areas. PRINCIPAL ACCOUNTABILITIES: Customer Service/Sales: - Offer advice on, and demonstrations of, Samsonite products in a professional manner to ensure a friendly shopping experience. - Introduce selling benefits and various features of merchandise range. - Maximise sales through detailed product knowledge and add on sales. - Be knowledgeable about store layout, products, and stock availability. - Deal with customers in a cheerful, polite, and efficient way, always considering their needs. - Handle customer complaints and phone queries tactfully in line with Company Policy. - Process transactions in an efficient and professional manner always adhering to Company Procedures. - Be fully aware of Samsonite after sales service, Supplier’s warranties and areas covered. - Maintain awareness of sales promotions, incentives, and product brochures - Be aware of all sales figures, targets and commission on a daily/weekly/period basis. Stock/Merchandi...