Testing Services Coordinator

Job description

Purpose of the Position: The Testing Services Coordinator will support Testing and Certification Services (TaCS) and the Instructional Testing Center at The University of Alabama in Huntsville by providing administrative and logistical support for all areas of testing services. The incumbent must have strong professional communication skills and be able to manage multiple responsibilities, maintain confidential information, provide excellent customer service, follow all guidelines and coordination requirements, provide general technical support, and perform well in a team environment. Duties / Responsibilities: Daily Test Center Procedures: ​• Maintain a positive, supportive environment with a high standard of customer service. Provide timely and efficient testing processes and a well-maintained test environment for TaCS and Instructional Testing customers. Handle incoming phone and email inquiries, greet and direct on and off campus visitors, and provide administrative support in a timely manner. ​• Communicate test schedules, registration procedures, guidelines, and expectations of test takers. Includes answering questions, assisting with registration, providing appointment remin...