Program Manager

Job description

Responsibilities: - Provide direct supervision, ongoing evaluation, motivate workplace skills staff on a daily basis which include initial orientation and ongoing coaching; oversee and follow-up on member appeals, and create and execute weekly staffing schedule - Manage and track enrollments for educational programs, outcomes and expenditures - Prepare accurate reports; analyze enrollment data, tuition costs, and spending - Coordinate and monitor college educational programs; function as the liaison with other departments, committees, schools - Coordinate and assist case managers in identifying students who are at risk of failing classes; coordinate tutoring as needed - Assist with student assessment, tracking and counseling; coordinate, facilitate, and mentor students to successfully complete the program - Coordinate and assist the development of new education programs and initiatives; keep track of various resources at the Training and Employment Funds and provide referrals as appropriate - Establish efficient and standardized work process in collaboration with Associate Director; identify and troubleshoot issues - Work collaboratively with teaching staff to provide quality educa...