Customer Support Specialist Sr. (Part Sales)

Job description

About Oshkosh AeroTech, an Oshkosh company Oshkosh AeroTech is a leading provider of aviation ground support products, gate equipment and airport services to commercial airlines, airports, air-freight carriers, ground handling and military customers. Oshkosh AeroTech offers products that make a difference in people’s lives by supporting those in our communities who do some of the toughest work. They own many of the most trusted brands in the air transportation industry, including LEKTRO®, JetAire®, JetPower®, AmpTekÔ, Jetway®, and more. As a Parts Sales Representative, you will be the go-to resource for customers needing parts and support. You’ll handle inquiries by phone and email, research equipment specifications to identify the right parts, and prepare quotes and orders using internal systems. In this role, you’ll manage returns, track shipments, and keep accurate records in Salesforce, all while working closely with teammates to resolve issues and support warranty processes. This position is ideal for someone with mechanical aptitude and strong customer service skills who enjoys solving problems and keeping equipment in the field running smoothly. Your Impact: - Respond to cus...