Housekeeping Supervisor

Job description

ESSENTIAL JOB FUNCTIONS: - Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency. - Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. - Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation. - Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses. - Respond to guest requests, concerns and problems to ensure guest satisfaction. - Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction. - Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets. - Comply with attendance rules and be available to work on a regular basis. - Perform any other job related duties as assigned....