Office Assistant

Job description

About Copa Health Copa Health is a leading nonprofit behavioral health organization dedicated to supporting individuals with mental health, developmental, and substance use challenges. Through innovative, compassionate, and community-based services, we empower the people we serve to live meaningful and fulfilling lives. Position Summary Copa Health is seeking a friendly, organized, and dependable Office Assistant to join our outpatient Clinical team. This role is essential to keeping daily clinic operations running smoothly while supporting medical providers, case management staff, and the members we serve. Key Responsibilities - Schedule member's appointments, ensures service tickets are in order. - Collects and validates insurance information. - Records no-show and appointment changes. - Creates and maintains member charts. - Compiles clinical information as requested. - Collects, monitors, scans, and enters data/information into the electronic health records or as assigned. - As receptionist greets, receives, and escorts participants to appointments as needed. - Handles matters as directed. - Maintains communications with the staff. - Completes reminder calls to the participants...