Commercial Operations Manager II
M&T Bank · Buffalo, New York, US
Overview: This role is responsible for overseeing Commercial Lending ART operations. The role involves leading a team, managing operational efficiency, resol...
Job description
Overview: This role is responsible for overseeing Commercial Lending ART operations. The role involves leading a team, managing operational efficiency, resolving product-related issues, and collaborating with subject matter experts and technical support. Key duties include strategic task prioritization, staff training in agile methodologies, budget oversight, vendor management, and standard managerial authority over staffing and professional development. Candidates must have relevant education and experience, including familiarity with commercial lending applications and Agile practices. Primary Responsibilities: - The Testing Manager role is essential in planning and strategically organizing the user testing needs of Commercial Lending ART, working closely with both Product and Tech teams. This position brings critical expertise to proactively address potential impacts or involves the relevant subject matter experts (SMEs) to ensure a comprehensive understanding and resolution of any issues that arise. - This role plays an instrumental part in aligning the impacts of Commercial Lending ART work following product releases, ensuring that users receive appropriate support post-launch...