Agentic AI Conversation Designer & Analyst
Public Storage · Plano, Texas, US
Company Description Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage...
Job description
Company Description Since opening our first self-storage facility in 1972, Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords. We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth , ranked us in the Top 5% for Work Culture , and in the Top 10% for Diversity and Inclusion . We're a member of the S&P 500 and FT Global 500 . Our common and preferred stocks trade on the New York Stock Exchange. Job Description: We are seeking an Agentic AI Conversation Designer & Business Analyst to support our digital transformation initiative across voice and chat channels. This pivotal role translates stakeholder requirements into intelligent, autonomous conversational experiences powered by generative AI and agentic workflows. You’ll lead the design of virtual assistants and user journeys and serve as a subject matter expert in conversational design. This role is essential to ensuring c...