Principal Machine Learning Engineer

Job description

Job Posting Text What you can expect Join Zoom’s GenAI Engineering Team, the group driving innovation behind our AI Companion and next-generation autonomous AI systems. We’re passionate about building intelligent, responsible, and scalable AI solutions that empower people to communicate and collaborate more effectively. About the Team: As a Principal Machine Learning Engineer, you will design, develop, and deploy advanced LLM-based agent architectures that can reason, plan, and execute complex tasks autonomously. You’ll collaborate with cross-functional teams across AI, infrastructure, and product engineering to deliver high-impact AI features that shape the future of Zoom’s platform. Responsibilities: Designing and implementing autonomous agent systems capable of contextual reasoning and adaptive decision-making. Developing and optimizing large-scale LLM-powered services, ensuring reliability, safety, and performance. Building and maintaining prompt engineering frameworks and tools that enhance model accuracy and consistency. Collaborating with product and research teams to translate business needs into scalable AI solutions. Implementing safety, evaluation, and monitoring mechani...