ERP Supporter (fixed term)

Job description

Are you interested in building your career in ERP systems and digital support? We are looking for a motivated and customer-oriented ERP Supporter to join our Digital team. In this role, you will provide global support for Dynamics AX / D365 FO, helping users across Finance, Sales, and Supply Chain areas solve issues and work efficiently with the system. This is a great opportunity for someone who enjoys problem-solving, working with business processes, and developing their skills in ERP systems within an international environment. Your role: - Provide day-to-day support for Dynamics AX / D365 FO users across Finance, Sales, and Supply Chain modules. - Handle and resolve tickets (incidents, service requests, changes) using the IT Service Management platform. - Answer user questions and troubleshoot system-related issues. - Test system changes, enhancements, and new releases. - Maintain and update documentation, knowledge base, and user guides. - Ensure high-quality, customer-focused support aligned with agreed service levels. - Collaborate closely with Digital teams, external partners, and business stakeholders. What we’re looking for: - Minimum 1 year of experience working with ERP...