Assistant Executive Housekeeper

Job description

Overview Opportunity: Assistant Executive Housekeeper: Perform functions related to ensuring the housekeeping department operates according to brand/hotel and sustainability standards to ensure a high level of guest satisfaction. Potential Career Path: Executive Housekeeper – Assistant General Manager – General Manager Essential Job Functions: - Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values. - Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety. - Answer inquiries pertaining to hotel policies and service and resolve guests’ complaints and concerns. - Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures. - Prepare schedules based upon occupancy and assign duties to workers and schedule shifts or notify vendor of weekly staffing needs. - Take inventory and submit periodic inventory orders to insure supplies are purchased timely. - Prepare required paperwork pertaining to departmental functions. - Be aware of and communicate guest service scores to drive improvemen...