Senior ER Manager

Job description

The Senior Employee Relations Manager for the Global Employee Relations Group is responsible for managing employee relations issues for their region. This includes ownership and management of each ER case from intake to remediation and follow-up as necessary. ER cases include investigating and resolving cases that are difficult and complex complaints and conflicts in the workplace that require analysis of issues and consideration of other areas while balancing a broad set of issues, procedures and policies. This role serves as an advisor to CSL managers and senior management regarding policies and procedures related to the management of their team. Senior Employee Relations Manager will work with the ER team, HR Business Partners, Managers, employees, Legal and other departments to administer and manage ER services. The Senior Employee Relations Manager seeks to improve the employee experience while assessing, advising and decreasing the risk to the company. RESPONSIBILITIES: EMPLOYEE/INDUSTRIAL RELATIONS: - Manage complex ER cases to resolution independently and in collaboration as necessary with peers, ER management, respective HR Business partners, legal counsel, and other stake...