Customer Service Representative

Job description

Join Our Team as a Full-Time Petroleum Customer Service Representative! Good pay with Full Benefits and PTO. At Sapp Bros. , we're all about building lasting partnerships by delivering top-notch petroleum products, exceptional service, and creative solutions that go above and beyond. We’re looking for a self-driven and dedicated Petroleum Customer Service Representative to join our Omaha, NE, team and help us continue exceeding customer expectations. What You’ll Do: As a key player in our Petroleum Division, you’ll: - Support walk-in and phone customers, along with internal sales teams, by managing orders and distributor buy-backs efficiently and accurately. - Provide accurate product pricing and connect customers with the right team members to finalize sales. - Build expert-level knowledge of our products to answer questions and resolve issues like a pro. - Keep customers informed of new products, promotions, and specials. - Initiate and track orders in our ERP system, ensuring smooth deliveries. - Collaborate with Procurement, Inventory, and Warehouse teams to meet customer needs on time. - Promote safe product handling practices while ensuring customer satisfaction. - Use Salesf...