Senior Platform Technical Product Manager

Job description

About Invoca Invoca is the leading AI-powered conversation intelligence platform, enabling marketing, sales, customer experience, and contact center teams to understand and act on the intent behind every customer interaction. We reveal the intelligence within phone calls, texts, and chats, helping businesses drive better customer experiences, increase revenue, and operate more efficiently. We are a fast-growing company with a collaborative culture and a deep commitment to building reliable, transparent, and high-impact Data and AI systems.The Opportunity: Architecting Invoca's Platform Foundation As Invoca accelerates the modernization of its platform—moving from a monolith to a service-oriented architecture leveraging IaaS, PaaS, and SaaS solutions—we are adopting a Platform as a Service strategy. This is a high-impact role where you will be instrumental in building the scalable, reliable, and widely-adopted technical foundations for our entire engineering organization. Your success will directly translate into improved engineering velocity, reduced technical debt, and clear alignment between platform investments and core business outcomes.About the Team You will be a key member o...