Housing Coordinator

Job description

What We Need Corpay is currently looking to hire a Housing Coordinator within our ALE division. This position falls under our Lodging line of business and is located in St. Charles, IL. In this role, you will manage inbound and outbound communication, coordinate temporary housing solutions for clients, and serve as the main point of contact for policyholders, vendors, and internal teams. You will report directly to the Customer Care Department Assistant Manager and regularly collaborate with cross-functional teams to ensure policyholders' needs are met promptly and accurately. How We Work As a Housing Coordinator, Corpay will set you up for success by providing: Role Responsibilities - Assigned workspace in St. Charles office - Company-issued equipment - Formal, hands-on training The responsibilities of the role will include: - Handling approximately 60 inbound and outbound calls and managing 100–150 emails daily to support temporary housing arrangements - Documenting detailed records of all interactions in the ACT database, including correspondence summaries, contact information, and issue resolutions - Tracking key milestones such as move-out dates, lease expiration notifications...