Network Solutions Support Technician

Job description

Be Yourself. Build Your Career. Be Exceptional Together. At Werner, we’re more than an electrical distributor — we’re a community that empowers people to grow, innovate, and truly make a difference. Our culture celebrates individuality, encourages creativity, and values each person’s voice; creating a space where you can be yourself, connect with others, and build a meaningful career. We believe in balance and flexibility, so you can thrive both professionally and personally. Together, we can make an impact and build something exceptional for our customers, families, communities, and each other. Job Summary: The Network Solutions Support Technician provides customers technical support with IT and OT systems, including installation, troubleshooting, and maintenance of hardware, software, and connectivity to ensure reliable and secure operations Essential Duties: - Install, configure, and maintain network hardware (routers, switches, firewalls, wireless access points) - Monitor network performance and troubleshoot connectivity issues. - Provide Tier 1 support for network-related incidents; escalate issues as appropriate. - Maintain accurate documentation of configurations and procedu...