Rehab Central Scheduler - Concord, NH Location - Full Time - Days

Job description

Summary The Rehab Central Scheduler works under the direction of the Director and/or Office Manager. They manage the client/patient intake process through effective communication and collection of information. The Central Scheduler is the primary access point for patients, physicians, referral sources, and is responsible to ensure that the patient receives timely appointments that meet their needs and also meets the required guidelines of the department. Education: High school or equivalent (GED). Experience: Demonstrated ability to effectively and positively interact with a multi-disciplinary team of staff, patients, and others. Prior experience working in the medical field and/or training. Responsibilities: Consistently displays the necessary skills and abilities required for the position. Schedules, reschedules and follows up on canceled appointments and enters data into computerized scheduler according to Scheduling Guidelines. Handles phone calls in a professional and efficient manner adhering to departmental standards. Reconciles schedules, work lists and reports. Facilitates patient care between specialty ancillary service areas. Performs other duties as assigned (assists te...