Inpatient Coordinator

Job description

The Inpatient Care Coordinator is responsible for supporting the process that manages all hospital and skilled nursing admissions, concurrent review, and discharge planning. The goal of the Inpatient Care Coordinator is to effectively support the in-patient management process by assuring the right information is provided timely to the RMG administrative management team, hospitalists’ and care managers. Essential Duties and responsibilities include the following: - Anticipate our customer needs: Understand the wants and needs of customers, listen for cues and identify how to respond and what level of intervention they need. - Refrains from discussing personal business in front of the customer or speak a foreign language different from the customer’s language. - Greets patients, family members, and physicians in a positive manner by introducing self, speaking clearly and with confidence. - Returns phone calls to customers and follows up with requests. - Demonstrates the ability to follow through with requests, sharing of critical information, and getting back to individuals in a timely manner. - Demonstrates honesty and integrity in everyday activities. - Protects privacy for both pa...