Senior Product Director, Player Account

Job description

Our Sr. Product Directors obsess over their customers and pride themselves on developing features their customers love. They track the behaviors and outcomes of every feature they launch, only to keep improving the journey with each release. They listen to customers, their teams, stakeholders, SMEs across the empire while always considering the overall strategy of Caesars when they are creating, prioritizing, and sometimes negotiating items their team’s backlogs and roadmaps. Sr. Product Directors are natural leaders who inspire and deliver. We’re seeking a strategic, delivery-focused Sr. Product Director to lead our Customer Registration, KYC/Identity, and Player Account Management (PAM) capabilities. You’ll own the end-to-end player journey—from account creation through verified status and ongoing account servicing—delivering a frictionless, compliant, and personalized experience in a highly regulated environment. This position sits at the intersection of Growth, Compliance, Risk, Fraud, Payments, Marketing/Martech, Engineering, Data Science, UX Research, and Customer Operations. You’ll define the product strategy and roadmap, lead a team of Product Managers, and drive measurable...