Software Engineer

Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you. What's the Role All About?: The Professional Services Software Engineer , AI is a customer-facing, billable role responsible for implementing, configuring, and delivering AI-driven and Conversational AI solutions across the NICE CXone ecosystem. As a hands-on technical contributor, you will build integrations, configure conversational AI platforms, and ensure high-quality execution of project deliverables. How Will You Make an Impact? Have You Got What It Takes? Technical Implementation and Configuration: - Configure, customize, and deploy Conversational AI solutions aligned to defined business and technical requirements. - Build and maintain integrations using APIs, modern web technologies, and authentication standards. - Implement, enhance, and optimize bot behaviors using conversational design and prompt engineering best practices. - Develop proofs of concept (PoCs) and production-ready solut...