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Patient Service Representative - Family Medicine

Saint Francis Health System · US

Current Saint Francis Employees - Please click HERE to login and apply.

Job description

Current Saint Francis Employees - Please click HERE to login and apply. Full Time: Days: Shift: Monday - Thursday (7:30am - 4:30pm), Friday (8:00am - 2:00pm) Job Summary: Performs reception, registration and billing functions in the front office of the Medical Practice to facilitate the effective delivery of patient care. Minimum Education: High School Diploma or GED. Licensure, Registration and/or Certification: None. Work Experience: One (1) year experience. Knowledge, Skills and Abilities: Demonstrated PC skills. Effective organization of multi-task role. Understanding of healthcare delivery and billing processes in the medical office. Ability to accurately record and interpret data. Effective interpersonal, written and oral communication skills. Ability to organize and prioritize work in an effective and efficient manner. Essential Functions and Responsibilities: Maintains exemplary patient satisfaction and participates as an engaged team member. Greets and directs patients and visitors according to established office protocols. Informs patients of delays in care. Communicates schedule changes to physicians, clinical assistants and other staff as appropriate. Maintains and corr...