Carside To-Go Specialist

Job description

POSITION SUMMARY: Customer Service orientated position primarily responsible for delivering superior food and beverage service to To-Go order guests according to Potomac Family Dining Group and Applebee’s brand standards for timeliness, accuracy, and guest service. ESSENTIAL DUTIES AND TASKS: - Take to-go orders via the phone, mobile app or online - Delivers food and drinks to guest’s car using Applebee’s Carside Service - Greets guests, answers questions, and makes suggestions regarding food and drink selection per the Carside script. - Interacts verbally with all guests creating a friendly and upbeat - Relays orders to service bar and kitchen via point-of-sale computerized register - Observes guests and responds to additional - Anticipates guest needs - Presents guest check to each car and accepts payment; makes correct change and/or completes proper charge card - Completes all plate presentations per the to-go recipes/plate presentation - Pass a final quality check on the food for plate presentation, temperature and garnish and notes and special modifications or protein temperatures on the - Participates in the cleaning, clearing, stocking, organizing and resetting of Carside/To...