Senior Analyst - End User Support

Job description

What We Need Corpay is currently looking to hire an Senior Analyst - End User Support based out of Peachtree Corners, GA. This role delivers advanced system support for multi-user technical and financial applications, including troubleshooting, systems administration, software testing, installation, and server/network support. In this role, you will act as the main contact for technical issues affecting internal Corpay associates and provides timely resolution for moderate to complex problems with minimal supervision. The Senior Analyst leads projects with other Analysts, documents requirements, develops scripts, and trains end user support team members. In this role, you will report into the Vice President, Global End User Service Desk. How We Work: As a Senior Analyst - End User Support, you will be expected to work out of our Peachtree Corners, GA office location. Corpay will set you up for success by providing: - Assigned workspace in Peachtree Corners, GA office - Company-issued equipment - Formal, hands-on training Role Responsibilities: - Registering, categorizing, and responding to incidents and requests via ServiceNow according to procedures. - Providing technical support...