Public Safety Ambassador

Job description

WHO WE'RE LOOKING FOR: This position reports to the Public Safety Supervisor. This position will provide a visible presence on the Capital Metropolitan Transit System and at CapMetro facilities. This position will help ensure a safe and welcoming environment for customers, visitors, and staff. This position will also provide information and directions to patrons and be an informational conduit to the CapMetro Operations Center, other CapMetro departments, and to first responders; as well as assisting with various safety and security operations as part of their daily activities while working as first line customer service Ambassadors. WHAT YOU'LL BE DOING: Note: The duties and primary responsibilities below are intended to describe the general content of and requirements of this job and are not intended to be an exhaustive statement of duties. - Respond to calls for service at CapMetro’s park & rides, bus stops, rail stations, and transit centers looking for unsafe and/or dangerous conditions. - Provide customer service giving directions, tips, rules, and information associated with CapMetro services and properties. - Identify when first responders are needed at a scene and provide...