Clinic Receptionist
University of Detroit Mercy · Novi, Michigan, US
Description Job ID SF9700-0802-1918 Position Classification FT Staff Non-Union Position Summary The clinic receptionist will assist with the day-to-day needs...
Job description
Description Job ID: SF9700-0802-1918: Position Classification: FT Staff Non-Union: Position Summary: The clinic receptionist will assist with the day-to-day needs of the University of Detroit Mercy Eye Institute’s clinical functioning. Essential Duties and Responsibilities: - Performs all duties of a Clinic receptionist including, but not limited to, answering telephones, patient check-in, patient check-out, collecting patient demographic and insurance information, insurance verification, payment collection, posting charges/payments to EMR, daily deposit balancing, and preparing daily bank deposits. - Participates in clinical Risk Management, Quality Assurance, Compliance, and Patient Safety/Infection Control Programs. - Patient appointment management which includes scheduling, confirmation of appointments, triaging incoming calls, and management of missed appointments. - Assists interns and faculty with insurance and payment related questions. - Assists interns and faculty with billing, coding, and posting charges to EHR. - Ensures the front desk and waiting room area are clean and presentable. - Communicates effectively with patients, solving concerns politely, promptly and effec...