Regional Operational Manager
EOS · Austin, Texas, US
OUR COMPANY: EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world’s l...
Job description
OUR COMPANY: EOS IT Solutions is a global technology and logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of services are our top business priorities, along with investing in and supporting our partners and employees. We are a true international IT provider and are proud to deliver our services through global simplicity with trusted transparency. WHAT YOU WILL DO: We are seeking a highly motivated and experienced Regional Operations Manager to manage a diverse team of support agents across multiple technical service areas. This role will focus on providing day-to-day leadership and operational oversight for IT Asset Management, Tier 1 Service Desk Operations, and AV Infrastructure support. You will play a critical role in driving team performance, ensuring high-quality service delivery, and fostering a culture of excellence and continuous improvement across the region. KEY RESPONSIBILITIES: - Lead, develop, and manage a regional team of support engineers across IT, Service Desk,...