Patient Coordinator II-Selikoff Centers for Occupational Health

Job description

The Patient Coordinator II is a senior level individual, responsible for initiating and establishing first direct contact with patients. Confirms and updates patient demographics and verifies insurance as necessary to ensure that patients have appropriate insurance for physician they are seeing. Takes a lead role among the Patient Coordinators, mentors and trains less experienced staff and assists in the oversight of the front desk and office activity in the absence of the Supervisor. 1. Greet patients either in person or via telephone, and update their insurance/demographics in the practice management system. 2. Trains and mentors less experienced Patient Coordinator and administrative staff and discusses issues of concern with Supervisor. 3. Assure that physician accepts insurance that patients present with. If not already done prior to visit, verify insurance prior to patients arrival or at minimum at time of arrival before visit. 4. Communicate with appropriate staff regarding patients arrival, and ensure that patients medical record is available for physician. 5. Process/update HIPAA-related paperwork and other institutional forms as necessary. 6. Collect or retrieve referrals...