Analyst 3, Business Performance Analytics

Job description

Location(s) Chicago, Illinois Details: POSITION SUMMARY: Kemper is seeking an analyst to join our Claim Operational Analytics team. In this role, you will collaborate with partners across Claims, Product, Actuarial, Finance, Quality Management, Human Resources, and Data Science to analyze performance trends, design experiments, improve reporting, and support long-term strategic initiatives. The position leverages data research, statistical analysis, and modern analytical techniques to deliver actionable insights that drive operational improvements and profitable growth. PRINCIPAL DUTIES AND RESPONSIBILITIES: - Conduct advanced data analysis to identify trends, drivers, and opportunities impacting operational and financial performance. - Apply statistical analysis, experimentation, and machine learning techniques to understand customer behavior and business outcomes. - Evaluate current metrics and recommend improved methodologies to ensure appropriate measurement of performance. - Present complex analyses in a clear and actionable manner tailored for different audiences and leadership levels. - Develop and maintain reporting, dashboards, and analytical tools that support performance...