German-speaking Customer Support Manager

Job description

We 💛 small business We founded Holvi in 2011, in Helsinki. As self-employed people wading through oceans of paperwork, we noticed something funny going on – traditional banks were giving us the cold shoulder. Why not help ourselves? We asked. And so, with time and effort (and lots of coffee), we mastered small business finance – and Holvi was born. Our vision is simple: Eliminate the distractions of financial admin and simplify work life, because running a business is hard enough. Small businesses shouldn’t have to worry about spreadsheets and lost receipts. Since our inception as a pioneering fintech, we've experienced our fair share of challenges and growth. We explored different paths, and from those experiences, we've evolved. Today, we stand as a team-owned and profitable company, proud of our journey. Right now, we’re looking for a German-speaking Customer Support Manager to join our team in Helsinki. This is a permanent position and full-time role for someone who is an experienced true customer service professional at heart - someone who genuinely enjoys helping customers, is driven to find the right answers, and has the courage and curiosity to dig deeper when needed. If yo...