Installation Coordinator

Job description

We are seeking a detail-oriented and motivated Install Scheduler & Dispatche r to join our team. In this role, you will be the critical link between customers, crews, and third-party inspectors-ensuring that every installation is scheduled, documented, and completed smoothly. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values providing an exceptional customer experience. Key Responsibilities: - Manage and review the installation pipeline to schedule site work efficiently with customers, internal teams, and inspectors. - Communicate with customers in a professional, friendly, and solutions-focused manner. - Maintain accurate and up-to-date customer records in company databases. - Partner with internal teams to achieve and exceed monthly installation goals. - Proactively address and overcome customer concerns to ensure a positive experience. - Support continuous improvements in scheduling processes and customer satisfaction. Qualifications & Experience: - Strong organizational and time-management skills with the ability to prioritize tasks effectively. - Excellent communication skills (phone, email, and text) with a customer...