Valet Runner - Steady Extra (Horseshoe LV)

Job description

Receives vehicle from guest and fills out parking ticket correctly surveying vehicle. Retrieves car from parking area and returns key to guest. - Consistently use the 10-5 rule. At 10 feet away, make eye contact with the guest and smile. At 5 feet away, extend a friendly verbal acknowledgement to welcome the guest. - Responsible for efficiently and accurately completing the arrival and departure of each guest. - Extends an appropriate closing for all interactions, providing the guest with a feeling of exceptional service. - Maintain energy and enthusiasm, willingness to serve, and consistently demonstrate property and company service standards for the duration of shift - Exhibits a sincere desire and compliance to all guest requests. Anticipates needs - Proactively offers service/assistance, and offers personalized recommendations based on current events and offers without prompting - Proactively interact, respond to, and anticipate guest needs for service; inquiries regarding Hotel features, services, outlet hours, and room accounts through effective communication, guest assistance, direction, and information provided within company policies/guidelines in a courteous, professional...