Administrative/ Analyst / Helpdesk

Job description

Administrative/ Analyst Helpdesk - Erie, PA, USA - Full-time Company Description: MCPC is a global endpoint management company focused on improving performance, security and sustainability for our clients. MCPC has a purpose, a strategy, and a set of values that animate everything we do. We provide a wide range of services to our clients including Managed Security, Technology Logistics, IT Talent Solutions and IT Asset Management and Disposition. MCPC has consistently been recognized as one of the top companies in the area to work for and we are proud to have employee retention rates that far exceed the national average. MCPC has a strong commitment to Diversity and Inclusion as well as our Early Talent Program that offers opportunities for people of every education level. MCPC also has a strong commitment to giving back to the community through a variety of means including Job Description: - Alpha Helpdesk: First line of Support for Sourcing and Suppliers - Vendor Setup/Change Requests - Supply Chain Connect (SCC) Support - Payment Issue Resolution - Supplier Data Management - Management of Service Deliverables to SLA’s - Training of resources on processes Qualifications: - Excell...