Shift Manager in Training

Job description

Job Description Job Title: Shift Manager: Departmen t: Operations: Reports To: Store Manager / Assistant Manager Exemption Status (FLSA): Non-Exempt: Job Summary: The Shift Manager supports a fast, friendly, and clean shopping environment by delivering quality guest service and maintaining an organized store. This role assists with daily operations, including merchandising, pricing, loss prevention, inventory, and fuel transactions, while addressing guest concerns and upholding True North service standards. In the absence of the Assistant Manager, the Shift Manager assumes those responsibilities. Essential Functions: - Provide prompt, courteous customer service in accordance with company standards - Accurately process customer transactions using point-of-sale systems - Maintain a clean, safe, and organized store environment - Perform assigned food service tasks following food safety and sanitation requirements, as applicable - Perform interior and exterior store duties necessary to support daily operations Customer Service: - Assist customers and provide product or service recommendations - Greet and acknowledge every customer to create a welcoming environment - Communicate custome...