Passenger Service Agent / Part Time
Menzies · Lubbock, Texas, US
Overview People. Passion. Pride.
Job description
Overview People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in 65 countries, across 6 continents. But at the heart of our business is our people. Role Purpose: The Customer Service Agent will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct. What you will be doing: *Must have a flexible schedule* - Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport, be enthusiastic and keep a positive attitude while offering assistance. - Host self-service kiosks and verify passengers’ documents prior to boarding aircraft, - Interpret identification labels along with ba...