Housekeeping Supervisor $19.00+ - Hyatt House Raleigh North Hills

Job description

We are hiring a Room Inspector/ Housekeeping Supervisor! As the Housekeeping Supervisor you report directly to the Housekeeping Manager and help oversee housekeeping, laundry and houseperson team members. RESPONSIBILITIES: Provide the highest quality of service to the customer at all times. Supervise up to 16 Room Care Attendants. Deal promptly and effectively with guest complaints and requests. Inspect guest rooms and public areas on a daily basis to ensure standards of cleanliness. Conduct ongoing training of all housekeeping employees to increase job knowledge and skill level. Promote teamwork and employee morale. Assist in running pre-shift meeting, distribute keys and assignments to the staff, and ensure proper grooming standards are met. Communicate all policies and procedures for housekeeping and special cleaning projects. Maintain cleanliness and organization of linen rooms, laundry area, lost and found, storage rooms, employee breakroom, and Guest Room Attendant’s carts. Ensure ready status of all rooms daily. Maintain key control. Ensure guest satisfaction through room cleanliness and attention to guest needs. Clean rooms as needed. After proving ability to increase workl...